Privacy Policy

Radiance Health Center is committed to protecting personal privacy and the personal information collected via its web pages and email opt-in platforms. When you give us your email or any personal information with or without a purchase, you agree to all the terms of the Terms of Use, Disclaimer, Privacy Policy and Cookie Policy on this web page. Those terms are subject to change at any time. Please visit this web page site regularly for updates. 

We reserve the right to modify or make adjustments in this privacy policy without prior notice. Should any of these changes generate an error or discrepancy, you, as the user, agree that the website and its company shall not be held liable for any damages caused by said issue. We recommend that you check the Privacy Policy when you visit our Website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will email registered website visitors information on material changes to this Privacy Policy.

LINKS TO OTHER SITES
Radiance Health Center is not responsible for the information practices of external organizations. We recommend you review the privacy statements of each web page that collects personal information.

PRIVACY POLICY DETAILS
These terms of use apply to your use of all of the sites and services owned, hosted, or operated by Radiance Health Center (collectively “we,” “us,” or “our”), or that we may own or operate in the future including social media sites (collectively, the “sites”). Unless we say otherwise, all references to the sites in these terms of use include all such sites. 

We are committed to protecting your privacy and security and have explained in detail the steps we take to do so. We control this site from offices in the United States of America. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

When you submit information to us or visit any of our sites, we use it in an ongoing nature to ensure you receive the information or purchases you have made with us, to deliver relevant future content via our emails, to track how much you use our sites or services, and to make future offers. By giving us your contact information at any time, you are granting us the right to contact you in the future in any manner necessary at our discretion for ongoing education purposes. You can unsubscribe from our email newsletters at any time by clicking the unsubscribe link found at the bottom of all of our emails.

If you want us to no longer contact you or store your information, please contact us anytime with your request and we will begin removing you from our services or content as appropriate and as soon as we can.

HOW AND WHY WE COLLECT INFORMATION
We collect your email address when you voluntarily submit it to us, along with some limited website information and behavior, in order to record and support your participation in the activities you select or in order to contact you or advertise to you later. If you register for a subscription to our blog, for example, the information you give us –your name and email – is used to track your preferences, and to keep you informed about the related educational content, offers, and events until you unsubscribe or ask for your data to be removed. If you visit our websites, we may use Facebook, Google or other tracking tools to understand your behavior on our websites and to deliver advertising to you in the future.

As a visitor to our sites, you can engage in many activities without providing any personal information. In connection with other activities, such as registering for a seminar or participating in a sweepstakes, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, e-mail address, and other personal information. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. In all cases, we will collect personal identification information like your email or name only if you voluntarily submit such information to us. We will also tell you how we use your information.

If you wish to be removed from any postal, email, phone, or other lists, please contact us. Please provide us with your exact name and email address. We will be sure your name is removed from the appropriate lists immediately.

When you use our sites, we or our authorized technology service providers may also collect certain technical and routing information from you to facilitate your use of the site and its services, or to contact you or advertise in the future. We use this information to administer the site and to understand and measure traffic patterns on the site so that we know which areas of our sites are favorites of our users, which areas need improvement, and what technologies are being used so that we may continually improve our sites for mobile and future technical platforms. This information is collected mostly in aggregate form, without identifying you or any user individually, however in some cases we use tools like cookies, web beacons, analytics services, and advertising providers to gather data about you or your computer location. We may use this data for statistical analysis, marketing, advertising, or similar promotional purposes.

This data is often tracked by us or our technology service providers by using “cookies” or “pixels” during your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your passwords, purchases, and preferences and to deliver targeted messages or advertising to you in the future. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will likely not be able to access those pages. 

If you ever choose to opt-out of targeted advertising with us, then please contact us so that we can remove your email from any advertising we may use. You can unsubscribe from our emails at any time via the unsubscribe link within the email.

We do not store any information about you on our servers other than that which you submit into one of our forms. We hold your sensitive information like your credit card information by using software that keeps it encrypted.  Any other information stored happens via cookies or pixels as described above, and as facilitated via third party tools (like Facebook or Google). Below are example of how we may use any information to better communicate with you:

  • Provide and administer services, including to display customized content and facilitate communication with other users;
  • Process your requests and orders for courses, products, specific services, information, or features;
  • Communicate with you about your account by:
  • Responding to your questions and concerns;
  • Sending you administrative messages and information, including messages from instructors, notifications about changes to our service, and updates to our agreements;
  • Sending you information about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
  • Manage your account preferences;
  • Facilitate the sites’ technical functioning, including troubleshooting and resolving issues, securing the services, and preventing fraud and abuse;
  • Solicit feedback from users;
  • Market and administer surveys and promotions;
  • Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
  • Identify unique users across devices;
  • Tailor advertisements across devices;
  • Improve our sites and develop new products, services, and features;
  • Analyze trends and traffic, track purchases, and track usage data;
  • Advertise the services on third-party websites and applications;
  • As required or permitted by law; or
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our services.

As most of our programs are for ongoing educational purposes in the field of lifestyle medicine and, more specifically, whole food, simplistic nutrition, you should assume we will continue to contact you in perpetuity via email or via social media in order to deliver our services, serve you related content, make recommendations, learn about your preferences, grant you products, deliver programs to you with or from other platforms or companies, advertise to you or look alike audiences, send you surveys, and other fulfillment or marketing purposes.

By using our site(s) and submitting any information with us, you agree to these terms without exception and agree to waive liability and not hold us liable for any use of your information, in perpetuity, under any circumstances, including waiving your right to participate or initiate any class action complaints.

EXCEPTIONS TO PRIVACY POLICY
While we are committed to keeping your information secure and private, we have the following exceptions to our privacy policy: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the sites, or a physical or property threat to you or others.

Further, the information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions. Please note that if you give out personal information online through a discussion board or posting site, that information can be collected and used by third parties. Although we strive to protect our users’ privacy, we cannot guarantee the security of information you post in these forums. You disclose such information at your own risk.

COOKIE POLICY
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SITE.

Design Rachel Pesso
Development Alchemy + Aim